To Our Valued Customers:

As the uncertainty around the novel coronavirus (COVID-19) continues, we know you will have questions and concerns regarding your employee benefit plans. Please be assured that your McInnes Group team is here to support you and your employees as you navigate the coming weeks. We are here to provide guidance as many insurance companies are offering reduced or no cost-share for testing, enhanced telemedicine capabilities, early-fill opportunities for prescription drugs, and dedicated nurse and customer service lines. Additionally, paid time off and disability benefits will soon come into question as employees may become diagnosed with COVID-19, face quarantine situations, or take leave to care for another person. McInnes Group stands willing and ready to assist with any questions regarding coordination of your employee benefit programs.

Our compliance team is also closely monitoring the Families First Coronavirus Response Act – pending legislation that would provide economic assistance, COVID-19 testing, and emergency paid leave benefits. It is unclear at this time how these assistance programs might coordinate with employer-sponsored benefits and paid time off plans. We will keep you up-to-date as regulations are solidified and more information is available for practical application.

Please reference the News & Updates section of our website for links to several resources regarding coronavirus and the workplace.

In closing, it is during uncertain, stressful, and confusing times that our customers need us most. Your McInnes Group team is here, available, and committed to serving you and your employees. We will continue to provide important and relevant updates during this rapidly unfolding pandemic.


Matt McInnes,
President & CEO, Mcinnes Group, Inc.